Contact Us

If you have a pet specialty retail store including grooming, nutritional, or veterinary care please fill out the form below and provide the full name of your company and the physical address. Once your location is reviewed, we will share your information with our Regional Tiki Pets Sales Manager.

We are not adding new eCommerce accounts. We have contracts in place with our distributors to only sell to Independent Pet Specialty retail stores, veterinary clinics, rescues, shelters, and grooming salons through our authorized regional distributor partners. While we understand that this is not the answer that you may have hoped for, we greatly appreciate your understanding and compliance in not selling our products on eCommerce platforms.

We take matters like these seriously and would like to look further into this occurrence. Please fill out the form below and provide the UPC number, the lot code, the best by date, and any photos you may have. We are happy to send this information to our quality and regulatory team to investigate further.

We recommend returning this product to the place of purchase for a refund or replacement.

We have more in-depth product information on our FAQs page.